tracking-status-of-education-assistance-payment-withdrawal

Your QuestionsCategory: RESPstracking-status-of-education-assistance-payment-withdrawal
Margaret MacDonell asked 4 weeks ago

How do I check in the status of Education Assstsnce Payment Withdrawal? When can I expect cheque?  Can this information be found on-line?  Documents submitted three weeks ago.  

1 Answers
Arlene Lovell Staff answered 4 weeks ago

Hi there, if you requested an EAP for the Family Group Plan, you can check the status of your payment online through the secure Student Centre, available at http://www.knowledgefirstfinancial.ca.
If you haven’t signed up for online access yet, there are instructions on how to set up an account. Or call Customer Service at 1-800-373-7377 Monday-Friday, 8AM to 8PM Eastern.
Thank you.