My son had just received his EAP cheque and there was a deduction on it. The receipt shows amounts for Total Education Assistance Payment and directly below it is a deduction called – Less Advance. Can you tell us what the “Less Advance” is referring too as it was a significant deduction from the cheque. Thanks Tim
Hi Tim, The “Less Advance” amount on your son’s EAP cheque refers to the first installment of his EAP which was paid earlier in the year. If you any other questions about the EAP, please contact our Customer Service team at 1-800-363-7277 or firstname.lastname@example.org and they will be happy to help.